Help please . The problem with displaying the game in the game library .

Message: It's actually very simple: I bought the code for this game from a third-party seller, it came to me. I downloaded your official launcher, logged into my account and entered the code in the game library: the data of my account and the offer to get this game to my account were highlighted. Of course, I agreed and clicked " next " , but I did not download it , that is , I clicked " close " after . There is no game in the library, although it is displayed on the official Origins website in the browser. One night and half a day have already passed . What to do?