Hud disappears

I mainly had an issue outside the game, in the menu where things disappeared and I did not know where to click. It is now even worse. In game, my HUD, cards, and crosshair are disappearing, if I am lucky the hud returns for three seconds before vanishing again. I have written to EA many times about the issue in the game menu, but I have never received any solution or response. Perhaps someone who is not a developer could help me instead.