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jxk13's avatar
jxk13
6 years ago

Not able to play campaign due to blackscreen in mission OUTCASTS

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Game not playable anymore. Start up the single player campaign mission "Outcasts" , I deploy in the X-wing fighter and my screen goes black unless I zoom in. - Still able to see the hitmarker - Still able to use the menu
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01-31-2020
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Campaign
What is your time zone?
Steps: How can we find the bug ourselves? Startup campaign mission "Outcasts"
What happens when the bug occurs? Black screen
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number Geforce RTX 2080S

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I'm not able to play the game because of the black screen. I can't finish my mission. 

5 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    Hey, @jxk13 make sure that all drivers for windows are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.
     
    Worth to reinstall the GPU drivers for your PC.
     
    Let me know if this works or not for you. 🙂
     
    /Atic
  • DrStrangluv's avatar
    DrStrangluv
    5 years ago

    I'm having the same issue. None of this helped. In addition to zoom, sometimes just flying in the right direction helps, but nothing I've tried will let me see the map: only the HUD and menu are consistently visible and everything else will be black.

  • Bad_AI_Bot's avatar
    Bad_AI_Bot
    5 years ago

    This was happening to me exactly as you describe.

    I'm running at 4K borderless mode, so i had turned down my graphics setting in favor of a smooth frame rate.

    Temporarily changing to windowed mode, and setting the graphics quality to high resolved the issue, i hope this works for others that encounter it.

  • victorienx's avatar
    victorienx
    3 years ago
    @Bad_AI_Bot It worked, thank you very much because i was guettons tired of dying because of running into things i couldn’t even see

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