DICE TeamHey everyone,
Can I get your country, platform, ISP and what troubleshooting you have tried to solve it. Will help us investigate any issues.
We are currently not seeing any issues and when we are testing the game its working for us.
/Atic
@EA_Atic thanks for looking into this!
I'm in the US (Portland, Oregon) am on Windows 2004 (19041.631) and use Comcast as an ISP.
The issue began last week and from what I can tell it's random. At first I went and re-enabled certain Windows services, but what I have found is that no matter what I change to the setup, it just takes a few tries to successfully connect. As someone else said, the game seems to launch in "offline mode" and only connects when I click on "connect".
As I was creating this reply I attempted to login and was successfully connected automatically and immediately, so the problem does seem to be intermittent.
Be well.
i also have this issue
game started and told me i was in offline mode and to go online when i tried it said ea services are not available. three tries and it connected.
im uk and i am on windows 10 20H2 19042.844
there is no problem with my connection i was playing diablo 3 all day (and if you lose net it takes you out of that game to log in again).
i can guess it might be to do with recent windows updates that had to do with proxy server settings (cant remember exactly what the patch notes said for the update) but thats all it is, a guess. i wouldnt bet money on it, could be something else entirely.
Still an issue as of last night. On the 7th attempt to connect it stopped giving the 721 Error and connected me.
All other games and online services are working fine.
This morning was by far the worst to date: I was able to connect on the 13th try.
@Caduceous wrote:This morning was by far the worst to date: I was able to connect on the 13th try.
Yeah, took me 7 tries on Sunday.
@EA_Atic - Any update?
