Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Game randomly crashes ever since th Roger Roger update when loading a map/exiting to the menu. It's truly random as I was able to play Coop for 2 hours without problems and then it kept crahing every 30 minutes. What is your gamertag/PSN ID/EA Account name? WinKillerXHow often does the bug occur? Often (50% - 99%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? Ever since the Roger Roger update in late August 2019What time did you see the bug? (HH:MM AM/PM) RandomIn what game mode did the bug occur? Galactic AssaultWhat is your time zone?Steps: How can we find the bug ourselves? Try joining a match/starting arcade and exiting to the menu. Happened a lot when loading Coop Kashyyyk.What happens when the bug occurs? Game crashes without any crash reportWhat do you expect to see? Functioning gamePlease select your region EuropeAMD or Nvidia Model Number GTX 1080The devs acknowledged crashing on consoles but no word on PC was ever said. I tried lowering the graphics settings to normal, I disabled anti-aliasing and ambient occlusion (this may have helped a little bit), nothing fixes the problem. I reinstalled the game, repaired and verified files. My drivers are up to date. At least I want to know if devs are aware of this since the problem is here for 3 months now.

I found out (and reported already) that the crashing is caused by limiting FPS to 60. Only 'fix' is to use a program that allows to turn the FPS limit on/off during gameplay. Bandicam allows that for example. Capping FPS only after the match is fully loaded and uncapping it between matches seems to be the way to go.

(PC) Crash when loading map/exiting to menu

17 Replies

WinKillerX
6 years ago
I'm glad no one cares...
SchwarzCobra
6 years ago
@WinKillerXAs a bf2 player, ofcourse i care ur problem. It's known issue since long time and if you want you can follow this topic too.
https://answers.ea.com/t5/Technical-Issues/Loading-screen-back-to-the-menu/td-p/7466796
WinKillerX
6 years ago
I appreciate the help but my problem is a bit different. My game doesn't just return to the main menu when trying to connect to a match, it crashes to desktop. It also crashes when I exit a match. I have to start the game again afterwards. I will try the solution you provided nevertheless. Sadly I will not have time to check if it works until Friday.
My frustration comes from the fact that it seems to be a problem of minority of players and the devs never mentioned it anywhere (as far as I know). A simple acknowledgment will suffice.
T4hna
6 years ago
@WinKillerX I was getting the same thing until i updated my nvidia GPU drivers.
WinKillerX
6 years ago
As I mentioned above, my nvidia drivers are up to date. The crashing is happening since August update and there were couple driver updates since then. They changed and broke something (as usual) that crashes the game when it is trying to load something new. I might try to do a clean install of the drivers, I haven't tried that yet. Thanks anyways
WinKillerX
6 years ago
Another 'patch' that did absolutely nothing... I love how the devs claim they 'Fixed various issues that were causing memory crashes across all platforms.' (this is copied directly form the patch notes). Once again I tried playing Coop on Kashyyyk and it just crashed during loading.
ChillinZX
6 years ago
I was getting crashes after 10 seconds of gameplay, updated all my drivers, windows, sound card, everything you can possibly update. Today's 600MB update made me crash within 3 seconds of gameplay, even at lower 1080P settings. Such a disappointment to have novice programmers on the EA team.
TanukiTrooper
6 years ago
@WinKillerX The game was working fine for me until the Oct 30th update. And now I take a matter of steps in a match and it crashes to desktop. I think their "fix" for the memory leak for consoles has inadvertently created a leak for PC. Sigh...
TToxxic
6 years ago
@TanukiTrooperI have the exact same thing! Have tried rolling back the Nvidea driver update, completely deleting Battlefront 2 and lot's of other stuff.
IT KEEPS CRASHING after 2 seconds of gameplay after the spawn screen... On every map.
PLEASE let me know how this will get fixed Tanuki
EDIT nov 3th
@TanukiTrooper https://answers.ea.com/t5/Technical-Issues/Battlefront-2-crashing-after-update/td-p/7588489
this worked for me man, completely fixed it!
Let me know if it works for you too!
..."Please open the "ProfileOptions_profile" file with the notebook. You can find the file in "C: \ Users \ Username \ Documents \ STAR WARS Battlefront II \ settings".
Find the line "GstRender.ShadowQuality", delete the line and save the file, then restart the game."...
TanukiTrooper
6 years ago
@TToxxic Awesome! Thanks heaps, the advice in the link worked for me too!