Progress Lost
My account has been reset completely, no account level, character levels, cosmetics etc.
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHey @NishNashNosh117,
If you notice that you no longer have access to the items that you previously had unlocked, it is possible that you're either using the incorrect account, or that you maybe have unlinked your accounts in the past or recently. When you unlink your accounts, you indeed lose your progression.
Please also see our website article about this: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.
If you notice that you no longer have access to the items that you previously had unlocked, it is possible that you're either using the incorrect account, or that you maybe have unlinked your accounts in the past or recently. When you unlink your accounts, you indeed lose your progression.
Please also see our website article about this: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/.
I have just checked and I've been a member on this account since 2014, so this would be the correct account
