Progress Lost
My account has been reset completely, no account level, character levels, cosmetics etc.
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerFrom our website:
When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over.
That means you’ll permanently lose access to all of the following:
- games and game progress
- DLC, expansions, and anything extra you have for your game
- memberships and subscriptions
- in-game purchases.
If you unlink your platform account and link it back to your original EA Account, you may be able to get access to your stuff if you still can access the account.
So how would I find out the original account? Would it be because I changed emails
- EA_Leeuw@NishNashNosh117, I am not sure how you can find out the original account, as this usually is supposed to be something you should know yourself.
You can try to reach out to our Live Support team and check with them if they can see which account got unlinked in the past maybe? That's the thing, I'm on the original ea account, I have just changed the email. Unless i have changed the email completely, how could I find out my progress on the account?
- EA_LeeuwHey @JoshSeal14,
Did you reach out to the Live Support team already to get your account checked and see which account got unlinked?
