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Anonymous's avatar
Anonymous
8 years ago

Re: No credits

I can try again today and I'll keep track. Yesterday I know I played at least 4 rounds of strike to do the challenge. The rest were all galactic assault. It at first seemed to be only if your team won the match. But then there was one that we won and I got 0.

This is my favorite game, but the last week has been nothing but a hassle. First I couldn't get logged in when other games had no problem. Support would not return my call. Then the game keeps kicking me out. And now no credits. With long load times and no reward it's not worth playing. But I will try again today.

13 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Update:

    I played and will still play for a while. My first match in GA I came in with about 10 seconds left. Not enough time for the battle. I got 1 credit.

    After that I was getting credits.

    Just now I played one of the better matches ever. I was in 6th place and I got a fat goose egg.

    If I got 1 credit for not doing anything I should not get 0 for 6th place.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @obiron_m230 Hey, thanks for the breakdown. I can see a finished match about 10 minutes before your post where you got 445 credits. Would that be the match where the game told you that you received 0 credits?

    Sorry for being so specfic on timing, I just want to be sure that everyone is getting their credits, even if the game isn't telling them so. 


    Cheers. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    @EA_David that may be the one. Hard to tell cuz it showed me 0 credits. Lol. I tried tech support and they were useless. Tried about 5 times to get someone to call me back. I kept getting emails saying they called but they didn't. I finally got a call back when I called support for another game. They gave me what seem to be useless garbage. Being I have worked in tech support I did all the steps except wipe out the hard drive. I played a little bit after I had to reset all my cards. It worked the rest of the day. I'm gonna play during this weekend and see what happens. Since you can see the matches on the server I'll try to get you the times it happens, if it happens again. Thanks David, you seem more concerned with it than support does.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @obiron_m230 Thanks for the update, and sorry for the poor support experience. Hopefully you don't see this any more but if you do the timestamps would be very helpful. 

    I'd just need the end of the match time, with match type, so something like "10:33am, GA", or "2.12pm, Blast" would suffice.

  • Anonymous's avatar
    Anonymous
    8 years ago
    About 655p pt. GA. I also took a pic of the result screen.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Here's another. 1025p pt. Ga

    Have another pic
  • Anonymous's avatar
    Anonymous
    8 years ago
    Another one. About 1213p past. Gs.

    @EA_David any idea what is happening??
  • Anonymous's avatar
    Anonymous
    8 years ago
    1237p ga

    126p ga
  • Anonymous's avatar
    Anonymous
    8 years ago
    444p ga

    527p ga
  • Anonymous's avatar
    Anonymous
    8 years ago
    This was 1/29/18

    444p ga

    527p ga
  • OcXs3's avatar
    OcXs3
    8 years ago

    I'm level 50 in rank, so I do not see my points at end of matches but I can tell it happens.
    Every time I get 0 points (because I'm 50) and sometimes 0 or 1 credit.
    When I play 1 minute I do not really mind but when I got thousands points during the game it is clearly not right.

    Worst case was yesterday on the starkiller map GA.
    I can't tell about the time but it was between 8 pm and 11 pm the 30th of january 2018.

    UTC+1

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