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EA_Illium
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2 years ago

Re: SWBF2 - Xbox Progression lost

Hi @STNbusy 

When you have a moment, can we try a few steps and check if your notice your progress return?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Try playing a match and returning to the main menu after it is over. 
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

If this continues, to check have the EA or Xbox accounts been unlinked in the past?

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