EA_Illium
Community Manager
2 years agoRe: SWBF2 - Xbox Progression lost
Hi @STNbusy
When you have a moment, can we try a few steps and check if your notice your progress return?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Try playing a match and returning to the main menu after it is over.
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
If this continues, to check have the EA or Xbox accounts been unlinked in the past?