Forum Discussion

3 years ago

Solved

Xbox one Code 672 issue

Hello! So recently, after testing all possible solutions to no avail, I still keep getting the 672 code. Where it kicks me out of my online gaming every time I try to get on. EA please fix this, or ...

EA_Leeuw
3 years ago
Hey @DarthSid19,

Sorry to hear that you're having connection issues to the Battlefront II servers.

This error code is a very generic, standard, Failed to Connect/Lost Connection error code.

I would recommend taking a look at our connection troubleshooting steps, to see if they might be able to solve the issue for you:

Basic: http://x.ea.com/ea/basic-connection-ts

Advanced: http://x.ea.com/ea/advanced-connection-ts

- PlayStation: https://connection.support.playstation.com/

- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

- PC:
https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8

For more troubleshooting steps or other solutions, I would recommend to please contact your Internet Service Provider (ISP). (Example)

DarthSid19

3 years ago

Hello! Thanks for getting back to me, unfortunately I already did trouble shoot the Xbox and talked to one of their helpers and they recommended I contacted you since it wasn’t working. So you still may have to check your EA severs please.

Thanks!

EA_Leeuw

Community Manager

3 years ago

Hey @DarthSid19,

I am sorry to hear that you were forwarded to post this on the forums, we unfortunately can't assist you here with this issue as this seems to be related to your own network connection, your ISP or your connection to the Xbox or PlayStation (not sure which platform you're playing on). If the provided troubleshooting steps didn't help you, I would recommend getting in touch with your ISP to see if they might be aware of any issues.

DarthSid19
3 years ago
Well I contacted your company and they said it was actually on their end, since there have been multiple complaints. So EA severs seem to be down. And my internet is working fine, so it makes sense that it’s EA. Please fix as soon as possible.
- EA_Leeuw
  Community Manager
  3 years ago
  Hey @DarthSid19,
  
  We have not received reports of server issues.
  
  Thanks.
  - DarthSid19
    3 years ago
    Hello!
    
    Still getting kicked out of my online Battlefront 2 games. My network is fine, my internet is working, and my Xbox is working properly. Still getting code 672. Please fix this, it’s been occurring for about 2 weeks now.
    
    Thanks.
desertratE4
2 years ago
They are always going to blame someone else. I havent been able to get on for YEARS and they keep saying its the ISP or the console.. I've moved twice and chnaged consoles 3 times. Its just EA and their money grubbing tactics. Once they have your money, they do not care