Community ManagerHi there, @zchret.
We're not receiving other reports of this happening. Can you try contacting Xbox support to see if they can offer any assistance? This could be a hardware issue with your console. Thanks!
Community ManagerSeeing as how there are a very high amount of people playing on Xbox Ones, that doesn't seem likely as every console would be facing the same issue. At this time we're not aware of any issues with the game causing consoles to overheat. Are you sure yours is in a well-ventilated area?
I have this same overheat shutdown issue. I’ve never had an issue with overheat shutdowns on any other game. I have two Xbox one x’s and they both exhibited this shutdown issue on Battlefront 2. Something is up with this game causing this. Happened the other day to both machines.
Community ManagerThanks for the details. How frequently is this happening? It's a very curious issue due to how few reports of this we're seeing. It's it would only affect a very small portion of people playing on Xbox One Xs.
I have been encountering this issue for just the past month or so. Happens pretty consistently when I activate Unrelenting Advance.
See my post here:
Community ManagerDo the fans come on when this happens? Does your console get louder?
I do not notice any changes with the fan's speed or volume. I regularly clean the system with air and don't get any notion that it is a ventilation issue. To reiterate, it never happens in any other part of the game or with any other games I play that have One X enhancements.
i have this exact same problem
My xbox and my friend's does the same thing. We just bought the battlefront 2 this month and both of our xbox one x's shut off at random times when playing. It also says that there is a ventilation error when I reboot the xbox, I have a cooling fan next to my xbox to prevent this from happening. This mainly occurs during the heroes vs. villains games.
