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KnsCtyShful's avatar
KnsCtyShful
2 years ago
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Change Linked Steam Account

I think my daughter linked my EA account to her Steam account a while back.  I disconnected her Steam account and when I try to link my steam account I get this message:

Your accounts can’t be linked because the EA Account for [My EA Account] was previously linked to the Steam account for [My daughter's Steam Account]. An EA Account can only be linked to one Steam account in its lifetime.

Is there anyway to change the linked Steam account to my origin to My account, or do I need to request a refund for the EA games I just bought on Steam?

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @KnsCtyShful 

    To confirm only one Steam account can be linked to an EA account in its life time, if you have already linked a Steam account (your daughters) you would be unable to link a second one. 

     

    For information on linking a new account or unlinking an older account from EA, check out our help articles below. Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

     

    Cheers!

  • KnsCtyShful's avatar
    KnsCtyShful
    2 years ago

    So there's nothing that can be done?  This can't be fixed at all?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @KnsCtyShful 

    To confirm this is applied to all EA accounts, and our support would be unable to change this. 

    Mentioned in the last link I shared above,

    Spoiler

    You can only link one Steam account to an EA Account, so make sure you choose the right EA Account to link to.

    If you unlink your Steam account and link it to a different account, any entitlements, like in-game rewards, points, and items, will remain on the EA Account that your Steam account was first linked to.

    Reminder: Underage EA Accounts can’t link to Steam accounts. Learn more about age requirements here.

    Cheers!

  • KnsCtyShful's avatar
    KnsCtyShful
    2 years ago

    Thanks for letting me know, I'll be requesting a refund for all EA games I've purchased recently.

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