Forum Discussion

Anonymous

10 years ago

SolvedApproved

DX11 Renderer::tryMap failed with DXGI_ERROR_DEVICE_REMOVED - game crash

Been constantly having this issue since the game launched. The game will crash every ~5-20 mins without fail. I cant solve it, anyone have any way to fix this as its incredibly frustrating and I'm s...

EA_David
9 years ago
@kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.

This list of troubleshooting steps should help, though.

http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435

Thanks.

Anonymous

9 years ago

Approved

I have the same problem but with a AMD card :/

EA_David
Community Admin
9 years ago
@anthonycloutier Hey, can you post the exact error message you're getting, there can be many similar ones.

If you post your dxdiag that may help too.

http://help.ea.com/en/article/how-to-gather-dxdiag-information/

Thank you.
kim-habiak
9 years ago
me too
- EA_David
  Community Admin
  9 years ago
  @kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.
  
  This list of troubleshooting steps should help, though.
  
  http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435
  
  Thanks.
  - kim-habiak
    9 years ago
    i did everything suggested except the last thing on the list and it seems as if it finally works 🙂 thanks alot