Forum Discussion

Anonymous

10 years ago

SolvedApproved

DX11 Renderer::tryMap failed with DXGI_ERROR_DEVICE_REMOVED - game crash

Been constantly having this issue since the game launched. The game will crash every ~5-20 mins without fail. I cant solve it, anyone have any way to fix this as its incredibly frustrating and I'm s...

EA_David
9 years ago
@kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.

This list of troubleshooting steps should help, though.

http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435

Thanks.

kim-habiak

9 years ago

me too

EA_David

Community Admin

9 years ago

@kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.

This list of troubleshooting steps should help, though.

http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435

Thanks.

kim-habiak
9 years ago
i did everything suggested except the last thing on the list and it seems as if it finally works 🙂 thanks alot
- EA_David
  Community Admin
  9 years ago
  Ah, I missed your response before. Thanks for letting us know that you're sorted out now.
  - Greebanoff
    9 years ago
    Hello!
    
    Have the same issue. Already thinking about switch PC to PS4 or something... I started to get this errors after BF4 last update and BF1 the same...
    
    Please advise what should I do.
    DxDiag.txt80 KB
- Anonymous
  9 years ago
  Approved
  @kim-habiak hey sorry i'm asking sir,
  
  what did you do until the problem is solved???
  
  this is so important to me because i try everything but nothing ☹️
  - EA_David
    Community Admin
    9 years ago
    @jalall13 It's been a while since he posted, but hopefully we can help.
    
    To double-check have you tried all the steps on this page?
    
    http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435
    
    Can you post a link to your dxdiag?
Anonymous
8 years ago
Approved
Me Too date
Nuanfubot_Genshi
Seasoned Newcomer
5 years ago
@EA_David I also have this problem.
I try to reinstall my system and device also have this problem.
And i find a debug file that says 0305/220714:WARNING:resource_bundle_qt.cpp(114)] locale_file_path.empty() for locale
Finally, I changed the graphics card and the problem is still the same.
- Nuanfubot_Genshi
  Seasoned Newcomer
  5 years ago
  Dxdiag
  DxDiag.txt101 KB
  - EA_Atic
    DICE Team
    5 years ago
    I'm closing this thread to stop it from being necroed.
    
    If you have any issues with Star Wars: Battlefront please make a new topic about the issues you are having and what kind of steps you have tried to solve them.
    
    /Atic