Forum Discussion

Anonymous

10 years ago

SolvedApproved

DX11 Renderer::tryMap failed with DXGI_ERROR_DEVICE_REMOVED - game crash

Been constantly having this issue since the game launched. The game will crash every ~5-20 mins without fail. I cant solve it, anyone have any way to fix this as its incredibly frustrating and I'm s...

EA_David
9 years ago
@kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.

This list of troubleshooting steps should help, though.

http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435

Thanks.

Anonymous

9 years ago

Approved

@Greebanoff

Personally, I only know of one major cause, which is a corrupted driver file, and one basic fix, when that is the problem. ragnarok013 gives out a link to a Utube video file.

I suggest removing the graphics driver with DDU and allowing that utility to clean the registry, then it will reinstall the driver totally clean.

Hey, there @ragnarok013 -- tell the member where to go?

Anonymous

9 years ago

Approved

As I've commented to this thread, low end video hardware can cause problems, and using a laptop, but failing to control the discrete GPU's activation is a common problem (I won't recommend using laptops for gaming. The screens are small, the keyboards awful, the cooling is deplorable, and the power supply bricks are short-lived).

Other than that, if you have a high end desktop GPU, the answer I gave Greebanoff is all I have!