Forum Discussion

Anonymous

10 years ago

SolvedApproved

DX11 Renderer::tryMap failed with DXGI_ERROR_DEVICE_REMOVED - game crash

Been constantly having this issue since the game launched. The game will crash every ~5-20 mins without fail. I cant solve it, anyone have any way to fix this as its incredibly frustrating and I'm s...

EA_David
9 years ago
@kim-habiak Hi, as above, if the issue persists can you post a link to your dxdiag.

This list of troubleshooting steps should help, though.

http://answers.ea.com/t5/Crysis-Games/DXGI-ERROR-DEVICE-REMOVED/m-p/1146054#M8435

Thanks.

Anonymous

9 years ago

Approved

@Greebanoff

Personally, I only know of one major cause, which is a corrupted driver file, and one basic fix, when that is the problem. ragnarok013 gives out a link to a Utube video file.

I suggest removing the graphics driver with DDU and allowing that utility to clean the registry, then it will reinstall the driver totally clean.

Hey, there @ragnarok013 -- tell the member where to go?

ragnarok013

Hero+

9 years ago

@Gorath_the_Elder wrote:

@Greebanoff

Personally, I only know of one major cause, which is a corrupted driver file, and one basic fix, when that is the problem. ragnarok013 gives out a link to a Utube video file.

I suggest removing the graphics driver with DDU and allowing that utility to clean the registry, then it will reinstall the driver totally clean.

Hey, there @ragnarok013 -- tell the member where to go?

Thanks @Gorath_the_Elder

@Greebanoff this solution worked for me so watch the vid and see if it works for you: https://www.youtube.com/watch?v=aD6j3xTH-vg&list=WL&index=72&t=219s