Every time I've started Squadrons since purchasing it on Steam, I've been immediately faced with a screen telling me that my EA account has been disabled and a follow-up screen which gives me the error code 4,975. I've opened the relevant ports on my computer, reset my account's password, and verified the integrity of my game files, and I still can't connect to my EA account in-game, even though I can log in to it just fine on Origin.
Does anyone know if there's a solution to this issue? I've looked a bit, and there doesn't seem to be a ton of people having the same problem, but if I've missed any threads that may help, please let me know.
Product: Star Wars: Squadrons
Platform:Steam-PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? prometheus111
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' During startup and during reconnection attempts
What were you doing when the bug occurred? Step by Step detail is helpful. Attempting to connect/reconnect to online services
Where did this issue occur? Please include menu name or in game location. Initial loading screen, main menu/reconnection screen
When did this happen? (dd.mm.yy hh:mm) every time attempted
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play online
What happens when the bug occurs? error 4975 shown after dialogue displays 'details incorrect or expired'. I've reset the password, opened relevant ports, checked to make sure the profile was over 18 y/o, but problem remains.
What do you expect to see? A connection to online services and the ability to play online
Which ship were you playing? If not applicable, just answer "no" or "none." no
What components were you using? none
Which customizations (if any) were you using? none
