Forum Discussion
Solved by re-installing the graphic card drivers via Control Panel -> Device Manager
- EA_Nils10 years ago
Community Admin
Thank you for letting us know, much appreciated!- 10 years ago
Here is the problem details.
1. At the start of screen after booting w7 unltimate.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Dwm.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc541
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: acad
Additional Information 2: acadf4d1b96644805687a6324f8706e6
Additional Information 3: f65b
Additional Information 4: f65b296845ce6636e91541557fcac97a2. After log in Origin.
Problem signature:
Problem Event Name: APPCRASH
Application Name: IGOProxy64.exe
Application Version: 0.0.0.0
Application Timestamp: 55e5f1c6
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b8bc
Additional Information 2: b8bc686ea2cc0e79c7fdd5a1522a2869
Additional Information 3: 2305
Additional Information 4: 2305db712b3e1e8ddd7213a63821d6013. After joining the server when game is about to start
This the problem message while starting the game Problem signature:
Problem Event Name: APPCRASH
Application Name: bf4.exe
Application Version: 1.5.2.34169
Application Timestamp: 55d7db58
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5582
Fault Module Timestamp: 55dc6ce8
Exception Code: c000001d
Exception Offset: 0000000000a46b35
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: b9ca
Additional Information 2: b9ca1aa13173a89b1fb4c039a6bb0b9e
Additional Information 3: 1aca
Additional Information 4: 1acadb96a4c27027d4868b37ce83059cUnable to play BF4 (can play BF3 though)
Please help.
- 10 years ago
Hi Guys,
Me again - I noticed that this issue is related to installing new Nvidia drivers - only when I rollback to the ones from July 2015 it's ok.
I tried to the fix via Visual C++ installation but this did not helped (please confirm is uninstalling and cleaning registry necessary or using install file for repair option enough.
Still - would be nice to have newer drivers from nvidia, did anyone came across the same as the new drivers caused the issue?
- Anonymous10 years ago
I received the same error "igoproxy64.exe - System Error"
However, in the error box, it also states "The program can't start because "MSVCP120.dll is missing from your computer. Try reinstalling the program to fix the problem.
- Anonymous10 years ago
Still not working for me Pls Help
- 10 years ago
Hello@Yangzh3n
First of all- have you added Origin into anti-virus software and windows firewall's white list?
Ensure that your Firewall and/or Antivirus are not blocking the connection. The easiest way would be adding an exception for the Origin Client.
Add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-with-origin/#1 You have 2 Windows Firewall / Antivirus Allowed Programs...
Origin.exe is added as a firewall / exception for 'C:\Program Files\Origin\Origin.exe'.
OriginER.exe is added as a firewall exception for 'C:\Program Files\Origin\OriginER.exe'.Restart your PC ... and if your issue persist you need to install this http://www.microsoft.com/en-US/download/details.as
px?id=40784 . then you need to ( again😇) restart your machine😉 I think you should be fine .🤭
For more details look here
All my best.🙂
@yahel_1
I am just a gamer wich trying to help another gamer.
I do not work for EA.SpoilerMy Opinion is no more important or right than yours.- 10 years ago
I have tried reinstalling the Visual C++ 2013 but it still doesn't work for me. I've also tried restarting my PC and Origin multiple times, have reinstalled Origin, but still get these errors upon starting Origin and trying to play the Star Wars Battlefront beta.
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