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liamtmiller's avatar
liamtmiller
2 years ago

How to upgrade Fallen Order from Xbox one to series s?

Hi, i received a disc copy of Jedi: Fallen Order several years ago, for my Xbox One. I now have a discless xbox series s, and i would like to transfer my disc copy to a digital copy. I saw an articl...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @liamtmiller 

To confirm did you try the steps mentioned in our EA blog?  

Cheers, 

liamtmiller's avatar
liamtmiller
2 years ago

I did. I tried to contact customer support asking for help to upgrade my disc copy to digital, and they talked to me like i was from Mars. I’ve read that article and tried the steps within it dozens of times.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @liamtmiller, With the disc in your system, can you try going to the Xbox store and see if you have a download/install option for the Series S|X version?

    • liamtmiller's avatar
      liamtmiller
      2 years ago

      I didn’t see anything like that. But, i just got a prompt to download an update that’s even bigger than the base game, while the disc was inserted into my xbox one. Could that be the next gen version? 

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago

        Hey @liamtmiller 

        It could be, how large is the install? 

        Also, it should have the X|S symbol on the game tile if your downloading/playing the next-gen version. 

        Like this...

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