Invalid account
I try to connect but I get an error telling me my account is invalid every time.
- logan from @eahelp on twitter just helped me. my problem is solved
Forum Discussion
It has been over four weeks for me. I also need my previous EA child account deleted so that I can re-associate my Xbox profile with the new EA Account I created. I have a opened a case and call back every weeks and get the same answer as well "a different group handles account deletions and we can't speak with them or get details from them, please wait longer". I asked how long I should wait, 4 more weeks, 4 months, 4 years.....The EA representative said that he could not say. He couldn't give me a realistic timeline when I can expect the account to be deleted and the case I opened has absolutely no updated from the group that is supposed to be handling the account deletion. In short I can't get an update, I have waited over 4 weeks, and no one at EA Help can tell me hoe long I should wait. Meanwhile I cannot play any of my EA Games online ( I have 4 of them). This is beyond unfair. It is unprofessional. I opened a case, reported my issue, and was told that the solution is simply to have my EA account deleted so that my Xbox profile can re-associate with my new EA account, but 4 weeks later no closer to being able to play and no real support from EA on the issue, not even an update or expectation when it will be resolved.
So it's a grim prospect for me as well then, excellent. It would take a total of 30 seconds for them to verify total deletion across all servers. I've done database management in my career. It's not hard. It's not even time consuming. It's literally searching for a name and then deleting the rows that associate with it from the database.
If someone files a class action lawsuits against them I'm jumping on that so fast. This is insanity.
