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Anonymous's avatar
Anonymous
10 years ago

Re: You must be signed in to your EA Account to access online features.

I was having the same issue, where I would be signed into xbox live, be able to purchase, get achievements and etc..., and was getting that same cannot connect to EA error.

When I went to this site: http://starwars.ea.com/starwars/battlefront - I could see my xbox live gamertag and see that it was the "active account", so confirm you see the same thing here first.

After that, I am embarrassed to say, all I did to be able to connect was to reset my stupid router while signed into my xbox one, on the title screen for SW Battle Front.

Immediately after resetting the router, which again was letting me connect to xbox live and so on, I connected the first time after pressing Y and have been playing all morning.

Hope this helps, and sorry EA is utterly useless in providing answers to any of us!

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    I can't do that I went to that website like 6 times
  • Anonymous's avatar
    Anonymous
    8 years ago
    Can you help? I mean I went to the website and I can see my pc origin account I can’t see how to connect it with xbox live
  • Anonymous's avatar
    Anonymous
    8 years ago

    https://answers.ea.com/t5/forums/replypage/board-id/battlefront-technical-issues-en/message-id/20186/tab/html

    So when I sign in, I got to "PROFILE SETTINGS"

    Then "CHANGE PROFILE"

    At that point it shows me a box with my xbox gamertag and belox that a box with my PC gamer info.

    However in order to add it from scratch, you have to go to https://myaccount.ea.com, MAKE SURE YOU ARE AT EA.COM only, not EA/starwars, or any game

    Login, then go to your account, then under your "ACCOUNT SETTINGS", basic information is where you add you XBOX info in the first place.

    Sorry none of this is intuitive or easy to find, with all the money they make and problems they know they create, this should be easier!

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