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Zorgleub's avatar
Zorgleub
12 months ago

I have issue with <ErrorMessage>LowLevelFatalError

Hi, playing on Jedi Survivor: always same issue message when running gane or at the beginning. <ErrorMessage>LowLevelFatalError [File:Unknown] [Line: 686] pResource-&gt;Map(Subresource, pReadRange, ...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
12 months ago

Hey @Zorgleub, Could you try the steps shared by the community here or here and let us know if this continues?

  • Zorgleub's avatar
    Zorgleub
    12 months ago

    Hi EA_illium,

    Thank you for your help, unfortunatly both link are ok for me. I get last update of win 10 familly 22H2, and no corrupt file detected.

    Aslo  Raytracing  is off and i have last bios on motherboard.

    Other detail my dxdiag is ok, see attachment 

    Here extract of my config:

    Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
    Memory: 32768MB RAM
    Available OS Memory: 32676MB RAM
    Card name: AMD Radeon RX 6900 XT

    For info, i reinstall AMD driver (before nice clean done) and a reinstall the game.

    Same issue each time. PC warm or cold, nothing relevant. Can crah after 1 minute or 15 minutes.

    Regards,

    Olivier

    • Zorgleub's avatar
      Zorgleub
      12 months ago

      Hi, I mean both link did not solve the issue. Still get same error message.

      Regards,

      • Zorgleub's avatar
        Zorgleub
        12 months ago

        Now new error :

        LoginId:4025d33c3dc2974a739067ce73b1df7d

        LowLevelFatalError [File:Unknown] [Line: 686] GetParentDevice()->GetResidencyManager().ExecuteCommandLists(D3DCommandQueue, Payload.CommandLists.GetData(), Payload.ResidencySets.GetData(), Payload.NumCommandLists) failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12DirectCommandListManager.cpp:571 with error DXGI_ERROR_DEVICE_REMOVED

        Pleas help me !!

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