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Slayden07's avatar
Slayden07
Newcomer
2 months ago

Jedi Survivor Crashing on Startup

Started playing the game this morning for the first time on PC. Played for around ~90 minutes or so, then took a short lunch. On relaunching the game, it now crashes as soon as the title logo appears. I've tried repairing files, the app, reinstalling the whole game, verifying file integrity, launching at a lower resolution, turning off any and all overlays/overclocking applications, etc. Nothing has worked. 

The crash is typically (but not always) in the form of an Unreal engine error.  Here is the summary information:

LoginId:eabde2f8fc62000b4268f71008b93b6e

 

LowLevelFatalError [File:Unknown] [Line: 686] RetCode = Adapter->CreateCommittedResource(Desc, GetGPUMask(), HeapProps, InitialState, ClearValue, &NewResource, Name, false) failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1411 with error DXGI_ERROR_DEVICE_REMOVED

 

I will gladly give more information upon request if anyone is willing to direct me to where I can find the crash data.

3 Replies

  • SkratchDat's avatar
    SkratchDat
    Seasoned Novice
    1 month ago

    Did you find any resolution? I’m also getting low level fatal errors among others.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey there, I'm sorry to hear you're having problems launching your game. I noticed you posted this a while ago and didn't get any solutions. Please let us know if you still need any help, and we will try our best to assist you. 

  • Just bought the game yesterday, and am getting the exact same issue. If anyone finds a solution please share, the game won't launch until this is fixed. 

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