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Dekurl's avatar
Dekurl
3 years ago

LowLevelFatalError [File:Unknown] [Line: 686] DXGI_ERROR_DEVICE_HUNG

Product: STAR WARS Jedi: Survivor Platform:PC Summarize your bug Randomly, my game crashs and appears this error: "LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8r...
dragonalvaro's avatar
dragonalvaro
3 years ago

 I have the same error. The fun fact is the path that the error is showing...

D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Allocation.cpp:1411 with error DXGI_ERROR_DEVICE_REMOVED

Lol, I have not disk D

Game was running fine before the yesterday update. How can I rollback?

Zoaiy's avatar
Zoaiy
3 years ago

yes I agree, its quite puzzeling.

Is there a certain moment this crash occurs: on start up, during cinematics?

I want to get to the bottom of this.

  • dragonalvaro's avatar
    dragonalvaro
    3 years ago

    @ZoaiyI'm having crash on every situation: After loading and using echoes: crash.
    If I try to fast travel: crash
    In a cinenamic: crash.

    Today I can't play longer than 5 minutes without getting a crash

    Tried to lower graphics to minimun. Restart computer, fix the game...

    I'm playing on W11 on 12700k and 4070ti. All drivers and OS updated

  • dragonalvaro's avatar
    dragonalvaro
    3 years ago
    @Zoaiy Try to disabled raytracing. Worked for me. Finally I can escape form Jedah
    • Zoaiy's avatar
      Zoaiy
      3 years ago

      i am unsure if we have the same issue, i am not able to even open the game therefore cant even dissable raytracing.

      • Zoaiy's avatar
        Zoaiy
        3 years ago

        another update:

        DDU didnt work either, also no response from ea yet. 

        The search continues

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