Forum Discussion

Re: After start up and logo splash displays a blank screen

@nicolbailas
Try this steps:

- backup game saves and delete this folders:
"C:\Users\<Your OS user name>\AppData\Local\SwGame"
"C:\Users\<Your OS user name>\Saved Games\Respawn\JediSurvivor"
"<Steam_folder>\steamapps\compatdata\1774580"

- temporary disable any antivirus and firewall software
- install this with Admin rights:
https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

- restart EA app with Admin rights
- run "App recovery" from menu of EA app
- restart EA app with Admin rights and make game files repair.
- try run the game.
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