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- @EA_Leeuw Thank you for the help, but unfortunately this did not seem to work on my end. I select "Launch" in the Epic Games Launcher and it switches to "Running" right after the window saying "Please wait while we launch the partner application.." pops up in the bottom right. But this does not open the EA App. This is with version 15.0.1-25179543 of the Epic Games Store Launcher. If I instead try to launch the game from the EA App first, the "Launching Game" window pops up, and it is shown to be "Running" in the Epic Games Launcher. But the game does not open at all.
- @EA_Leeuw still have the issue here
@EA_Leeuwis there any news about the fix
i cant even download the help
- @EA_Leeuw My Epic Games Launcher now brings up the EA App when I select 'Launch' and it then changes to 'Running' but the game never actually loads. I get the same thing when I start the game via the EA App, but the game never actually loads.
- EA_Leeuw2 years ago
Community Manager
Hi all,
If you're still experiencing the issue after yesterday's fix from Epic Games went live, we would recommend either reinstalling the Epic Games launcher, the EA app, or both, to see if that fixes the issue for you.
Please make sure that all applications are fully up to date. If you want to force-check if your EA app is up to date, please run the EA app Updater program (that is installed on your PC once you install the EA app).
Thanks.
i have done every thing on this post and it still dosent work what now
I was finally able to get the game to launch after updating the EA App.
- @kenpokarl i have the exact same problem figured out any fix yet
- EA_Cade2 years ago
Community Manager
Hey all,
This issue has been resolved, if you continue to see this problem please create a new thread.
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