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Re: Star wars: Jedi Survivor Causes PC to HARD RESET

The game is not the only thing having issues with your rig. If you look at the Diagnostics section of your DXDIAG report, you will see MicrosoftEdgeUpdate.exe called out multiple times. You'll need to figure out what is going on.

It appears you still have on-board graphics enabled. Disable that in BIOS.

I recommend sticking with 1 monitor for troubleshooting.

2 Replies

  • Edge Calls out cause i have it disabled via Group policy. i dont want it updating. as its not used. 

    the 7800X3D has a 2CU IGPU built in and doesnt need to be disabled in bios as all titles only use the dGPU, none of these are pertinent to the issue at hand, if you look over my main post you'll see that this has happened on completely different hardware at which point i swapped every component and essentially built a brand new PC cause of it. 

    although i appreciate the lookover. 

  • Panamax88's avatar
    Panamax88
    1 year ago

    Hi, 

    Don't know if you have solved your problem by now but I have a similar problem.

    I launch the game and it restarts my pc almost immediately, no crash report etc. 

    However resting the AMD shaders helps, credit this guy:

    https://www.reddit.com/r/Amd/comments/512txb/shader_cache_reset_to_solve_problems/?

    It's a pretty old comment so the reset button is just under graphics in the adrenalin software now and you have to enable advanced view.

    However I have to do it every time I play the game otherwise the crashing will resume. Pretty frustrating but the fact that it works at all suggests it's not a hardware issue. 

    Also that's a hell of an impulse pc upgrade to trouble shoot one game, you must really want to lightsaber some storm troopers. 

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