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Alexgmsro's avatar
Alexgmsro
2 years ago
Solved

STAR WARS JEDI SURIVOR XBOX APPLICATION

while trying to download the game on the xbox application on PC ,it is telling me that it is "Not Available" even though i got to the game`s page on the xbox app through a notification and the people from microsoft support sent me here.

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @Alexgmsro 

    Thanks for confirming! It looks like currently Xbox services are having an issue, once this is cleared up can we try the following?

    Reset the Xbox app: 

    Settings > Appes > Select the "Xbox" app > Advanced options > Reset.

    After restart your device and try launching the Xbox and EA app's again. 

    Thanks!

3 Replies

  • Alexgmsro's avatar
    Alexgmsro
    2 years ago

    Hello,as specified in the text above the issue is ongoing on the Xbox app on PC Windows

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @Alexgmsro 

    Thanks for confirming! It looks like currently Xbox services are having an issue, once this is cleared up can we try the following?

    Reset the Xbox app: 

    Settings > Appes > Select the "Xbox" app > Advanced options > Reset.

    After restart your device and try launching the Xbox and EA app's again. 

    Thanks!

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