STAR WARS JEDI: SURVIVOR WON'T OPEN

Hi there,

Thanks for sharing all the troubleshooting you've already tried.

Since the game is immediately returning you to the EA app when launching through PC Game Pass, could you try refreshing the connection between the Xbox app and EA app:

1. Sign out of both the Xbox app and the EA app.
2. Fully close both apps, including any Xbox/EA processes still running in Task Manager.
3. Restart your PC.
4. Open the Xbox app first and sign in with the Microsoft account that has Game Pass.
5. Open the EA app and sign in with the EA Account linked to that Xbox account.
6. Run both apps as administrator and try launching Jedi: Survivor again.

Please also make sure Gaming Services and the Xbox app are fully updated through the Microsoft Store.

If the game still sends you straight back to the EA app, please share a DxDiag with us so we can check for anything on the system side that might be preventing the game from starting:
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

If you're concerned that the Game Pass entitlement may be linked to the wrong EA Account, we can't check account connections from the forums, but EA Help can review that with you.