@HandsUpRunIt First, please uninstall Jedi Survivor and the EA App with Revo Uninstaller (the free version is fine).
Restart your computer, and before reinstalling the App, temporarily disable your antivirus. As long as you're not doing anything else at the same time, your computer should be safe. Even if you haven't installed an antivirus, please check the Task Manager anyway—many prebuilt computers come with one pre-installed.
Install the App, and create a new folder where you'll install Jedi Survivor. This folder should be on the root level of the drive of your choice: C:\Games is fine, but not C:\Program Files\Games. Choose that folder when installing JS, and try to launch the game once before reenabling the antivirus. If it works, you can set exceptions for the game and EADesktop.exe.
In case others encounters this problem (There is a problem with your game setup, Please re-install the game) ... I had this error with both Jedi Survivor and Fallen Order after I got my new PC. The thing that helped me was running the EA app as an administrator .... I tried running the games as admins (but that didn't work) ... right click the EA shortcut, go to Properties, go to Advanced and check the Run as Administrator and press Ok. I also had an error in the Event Viewer about the EA background service being marked as Interactive but wasn't able to display notifications ... I made a registry change to allow services to be interactive ... but I'm going to revert that back and see but for now, both games work on my new PC
