Forum Discussion

5 years ago

Solved

Bought Cartel Coins off of Amazon, Origin is refusing to accept the code

(Solved. Thanks for your time, everyone)

Exactly what the title says. I bought 2400 Cartel Coins from Amazon, and received an activation code, but Origin keeps throwing up this error message

"The product code you entered is not valid. Please re-enter the code."

Anyone know what the issue is?

P.S: My username is UdayPRIMUS in SWTOR. On Steam and Origin, it's Darth Annilus

proxos666
5 years ago
@DarthAnnilus

email the amazon code into support@swtor.com from the email on the swtor account

proxos666
Hero+
5 years ago
@DarthAnnilus

swtor code redemption is not through origin , you need to redeem at https://www.swtor.com/redeem-code
DarthAnnilus
5 years ago
I tried that before using Origin. Code was still not being accepted
proxos666
Hero+
5 years ago
@DarthAnnilus

email the amazon code into support@swtor.com from the email on the swtor account
proxos666
Hero+
5 years ago
@DarthAnnilus

When i checked support did not have an email from the email address on the swtor account , has one been sent ?
DarthAnnilus
5 years ago
I tried the code again before sending the email to SWTOR Support, and it worked this time. Looks like all I had to do was wait for the confirmation to fully go through. Thanks for your time

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