Thank you for the reply @proxos666 . However, I'm afraid that method does not work for me, as I am unable to remember the exact email. I have tried a whole bunch of known emails but to no avail.
Thank you still. May I ask, would it be recommended for me to create a new account, pay for a subscription, and then submit an in-game ticket?
There is no difference between emailing support per https://answers.ea.com/t5/Technical-Issues/Temporary-changes-to-support-options/td-p/8875833/jump-to/first-unread-message so no point creating a new account just for the sake of creating a new account
only create a new account and sub if you intend to use that account to play with moving forward
