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Anonymous's avatar
Anonymous
10 years ago
Solved

Did Not Recieve Digital Upgrade Pack

Bought the "Digital Upgrade Pack" for $4.99, was charged for it, but did not receive the items. I was told in-game I should have received them through the mail.

  • proxos666's avatar
    proxos666
    10 years ago

    @tulipbc

    If you haven't already log out of the game completely and log back in just in case as well, sometimes the game side doesn't update until after a relaunch.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I made the purchase about 15 minutes ago. I'll try waiting a little longer. Thanks

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @tulipbc

    If you haven't already log out of the game completely and log back in just in case as well, sometimes the game side doesn't update until after a relaunch.

  • Anonymous's avatar
    Anonymous
    10 years ago
    @proxos666 wrote:

    @tulipbc

    If you haven't already log out of the game completely and log back in just in case as well, sometimes the game side doesn't update until after a relaunch.

    Nothing, I'm gonna try and closing the client entirely and see if that will help. I hadn't even started the client when I made the purchase, because I was afraid of this happening. haha

  • Anonymous's avatar
    Anonymous
    10 years ago

    Restarting the client worked! Thanks for your help!

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