Game card error out
I bought a 60 day sub card and when i entered it, it gave me an error. I tried to reenter it and it told me it was already used. I tried this method since it wont let me subscribe using a card. Any help would be appreciated.
Forum Discussion
4 Replies
Swtor username ? can get the account checked for issues
Email the code into support@swtor.com from the email on the swtor account
swtor username is humblehawk
Will have a response back from support in about 2 hrs when they are online for the day , will also confirm they have your email
You need to reset the password on the linked EA account that account has the persona jshumblehawk (not humblehawk your posting on now) that EA account uses a gmail email (email is different to swtor)
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
support have your email let me know when the password reset is done and can chase up the code time
if you do not have access to that gmail anymore you will need to call swtor support when the lines open to update the email on that ea account
