Forum Discussion
did you ever get an answer to this?
I have uninstalled and reinstalled (from the website - not Steam). The launcher doesn't even come up. There's nothing for a while, then the Host_WindowLoadTimeout error pops up.
I've looked all over the place to try to find a solution, but haven't found anywhere that someone has even tried to give a solution.
- proxos6662 years agoHero+
post a dxdiag as well per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799
looks like missed the OPs thread, although quick look his windows version is reporting an old insider version for some reason and the video driver is outdated
Can check with the team looking into this what other info they are asking for during the week.
What antivirus / firewall are you using likley would be handy- 2 years ago@proxos666 Thank you.
I'm running Windows 10, and my antivirus and firewall is Bit Defender. I've checked the log to see if its blocking it, but there's nothing there.
I have uninstalled and reinstalled three times now, each one using a new download from the website. Only on the first attempt to play does the launcher briefly come up. It then disappears, and after a minute it so, the host error comes up. After the first time, the launcher doesn't show at all.
When I get back to my PC, I'll grab the dxdiag report, if that helps anyone. My Nvidia drivers are up to date, as is Windows. I can try specifically excluding swtor from Bit Defender.
I appreciate the response!- proxos6662 years agoHero+
i am heading off to bed for night its 12:10am
With bitdefender there has been issues previously over the years, the only way to tell at that time bitdefender had anything to do with swtor was to uninstall bitdefender, reboot and then see if swtor behaved , unfortunately this is worth doing for this too even if to be sure its not bitdefender
just dont forget to put bitdefender back after testing
- 2 years ago
Returning player here after several years, but I can't get the launcher to work on any machine I try. Attaching the DxDiag for one of them. Really not much installed on this machine, almost vanilla Windows. Followed the launcher troubleshooting instructions without luck. I see multiple threads about SWTOR launcher issues, but no solutions outside of the troubleshooting guide. In the DxDiag I can see that the launcher is crashing.
- proxos6662 years agoHero+
if this is almost vanilla windows, what if any software is common ? antivirus etc ?
I would suggest using swtor via steam for now