3 years ago
I can not subscribe
I am attempting to subscribe and I get the following error. There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (...
Having the exact same issue. can't call. steam says go to ea. ea says go to steam
account name is holyfinger
EA cant help with swtor , only swtor support can assist (they are different support lines)
you will need to email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
flagged to check the account for issues and they have your email , response in about 10 - 11 hrs when support are online for the day
your Linked EA account has been disabled
use this link The email used on that EA account is the same email on the swtor account.
use incognito mode with chrome or another web browser to be sure the browser cache isnt an issue after
when i check support could not see an email from you with the steam screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
be sure to include the swtor account displayname if not sent from the email used on the swtor account