Forum Discussion

MetChabot's avatar
MetChabot
8 years ago
Solved

Launcher will not open

Launcher wont boot up to begin installing. When I look at the task manager the launcher.exe shows up, but the actual program does not pop up, I tried uninstalling, deleting everything, and reinstalli...
  • MetChabot's avatar
    MetChabot
    8 years ago
    Tried Resetting the Proxy, did nothing.

    Guess I will have to accept the fact that this is a very weird issue, bite the bullet and utilize the second user to access the program.

    Thank you though Proxos666 for you attempts at helping me solve the issue.
proxos666's avatar
proxos666
Hero+
8 years ago

@MetChabot

Ensure launcher.exe is in your antivirus and firewall exception lists , sounds like something is blocking it

  • MetChabot's avatar
    MetChabot
    8 years ago
    Made sure that the Launcher was added to exception lists. Even with that, and even trying to temporarily disable both, the program still hangs and eventually disappears after a few seconds from the task manager without even actually popping up.
    • proxos666's avatar
      proxos666
      Hero+
      8 years ago

      @MetChabot

      What antivirus and firewall are you using ?

      eset - disable protocol filtering

      kaperskey - disable scan secure/encrypted connections

      nortons(firewall) set to allow instead of auto (auto blocks on occassion)

      See if there is any change under a clean boot per this link just to see if the launcher appears 

      if using the default installer if the launcher appears enable the bitraider services and the launcher should download 

      • MetChabot's avatar
        MetChabot
        8 years ago

        So logging in as the base admin seemed to allow the launcher to load. Downloading updates now, will see if after it is done if everything works under normal user profiles

        OK just tested under non base admin, seems problem still exists. Even with a clean boot. But it works under the base admin

        Right now I run Nvidia, but the permissions were already set to allow for both the launcher and bitraider

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