You will need to submit an in-game ticket in order to get the token restored back to you if as you said the character was not level 61 or higher. If you are not a subscriber, you will need to contact customer service using the information below to get this resolved.
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
