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Megamips's avatar
Megamips
Seasoned Newcomer
9 months ago

Magenta Geometric Shapes prohibiting entrance to the SWTOR game.

I have a fairly new computer (1 year old) and have been playing SWTOR for some time at 4K resolution.  However with the advent of the latest update of the game, every time I attempt to get into my character list, I see a magenta geometric shape super imposed over the list.  This shape is different every time I try to enter the game.  I contacted support who just said to "detune" my resolution and such to make the game playable again.  But I have two issues, first since I can't get into the game I can not modify the resolution or other game settings and the Nvidia app has already "optimized" the game to my 4070 TI Super video card.  

Does anyone have any thoughts?  I am game to try anything to make this game work properly.  I am able to play other games on my system such as the newest Indiana Jones game or Red Dead Redemption 2 without issue.  

Dr. Megamips Ph. D. 

6 Replies

  • Plenamir's avatar
    Plenamir
    Seasoned Newcomer
    9 months ago

    I'm getting the same thing this morning. Was working fine yesterday, but now this junk screen! I've always used 3440x1440 for my resolution (exactly what the screen has as max). I've been playing SWTOR since it came out, and this is the worst bug I've ever encountered!

  • usually occurs with nvidia when alt+tabbing away from the screen when loading

    See this guide 

    • Screen is displaying a solid color before or at the character select screen

               Press ALT + Enter first to switch to window mode and back to fullscreen otherwise

                      Go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  and delete just the file called discachearena then start the launcher and login.

  • Morgnus's avatar
    Morgnus
    Rising Newcomer
    9 months ago

    I am currently having this issue.  Only problem is when i go to that folder or do a search for that discachearena file i cant find it anywhere.  I have tried reinstalling the game on both digital download and on steam (worked for 1 day using steam) even tried switching from my D drive install to my C drive install and still getting the pink box every time i load.  Is there anything else i can do??

  • Megamips's avatar
    Megamips
    Seasoned Newcomer
    9 months ago

    Unfortunately I don't have anything to help you.  I too tried to find the aforementioned file and was unable to locate it.  I have tried repeatedly talking to customer support and have yet to find an answer.  I am at the point of stopping my subscription and stopping playing SWTOR!  If you have anything else to try I'm game to try but I am out of options at this point.  All other games I have work properly.  

     

     

  • proxos666's avatar
    proxos666
    Hero+
    9 months ago

    the diskcachearena file is in another folder called swtor once in the game folders , have you tried pressing alt + enter keys a few times ?

    Play the game in fullscreen (window) mode the issue shouldnt occur

     

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