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aredtexas's avatar
aredtexas
2 years ago
Solved

Need Help with Lost Security Key for SW:TOR.

Hi. I cannot access my Security Key as it was on an old phone, and I neglected to transfer it over before losing said phone. Because of this, I cannot log in to the Game or the Website. When looki...
  • proxos666's avatar
    proxos666
    2 years ago

    @aredtexas 

    ensure you are trying to login on a web browser , if you try the removal steps in the launcher you end up here

1a5f89dd3df4ad5's avatar
1a5f89dd3df4ad5
2 years ago
@proxos666 OK but it's another problem: I do the same, but there is no any messages with one-time security code in my email jet. I don't know why. What should I do with this?
proxos666's avatar
proxos666
Hero+
2 years ago

@1a5f89dd3df4ad58 

easiest is to call swtor support when the lines are open, they can remove the key for you

edit: check your junk mail too for the otp

  • 1a5f89dd3df4ad5's avatar
    1a5f89dd3df4ad5
    2 years ago
    @proxos666 I can't call I told you 🙂
    And there's no anybody around me who can call ☹️

    I've already checked. There's nothing ☹️
  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @1a5f89dd3df4ad58 

    no one here can assist further, you can email support@swtor.com and discuss this with them directly, however they will ask you to call if you cant remove the security key yourself.

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