Forum Discussion

fuggaak's avatar
3 years ago
Solved

Overcharged for Subscription

I was scammed by the main swtor website where it says 180 days of subscription time for $12.99 USD ( and then a recurring $77.94 every 6 months ). I was charged the full 77.94 instead of the offered 12.99 that the site is stating. I immediately quit the game and am awaiting a reply because I DO NOT want to spend nearly $80 at this current time. I do not want to do a chargeback with my bank as that would cause many more issues I'm sure we want to avoid. I would like to either receive a full refund, or have the 12.99 deal honored and a refund of the extra $ beyond that.

Order#: 1005211747848

  • @fuggaak 

    Shows for me here in Australia

    No one here can assist you with account issues involving money

    call swtor support when the english lines open in about 35 minutes, and request a refund

    as you have assumed chargebacks will result in account suspension/bans for both the swtor and linked ea accounts, easier to call and request a refund

4 Replies

  • fuggaak's avatar
    fuggaak
    3 years ago

    My screenshot I linked does not show 'per month' next to the 12.99. It led me to believe that it was an initial payment of 12.99 for the first 180 days as a 'best deal'. I reiterate that I am not willing to spend that much at this current time. I will need a full refund or I will chargeback with my bank. I am willing to change the subscription to 30 days if that is possible. I did not even have the full amount for the 180 days in my checking so I'm not even sure how it was accepted.

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @fuggaak 

    Shows for me here in Australia

    No one here can assist you with account issues involving money

    call swtor support when the english lines open in about 35 minutes, and request a refund

    as you have assumed chargebacks will result in account suspension/bans for both the swtor and linked ea accounts, easier to call and request a refund

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