Forum Discussion
ok will need the username to check the account for issues
as to steam purchases, support need the proof of purchase per the steam sticky https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
quickest is to call swtor support and they can get you to upload the proof whilst your on the phone https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
if you call ea support instead of swtor support they will say they cant help as they cant help with swtor
- 5 years ago@proxos666 Só i already did that on the [edit: email address removed] but they responde me that they cant do nothing about it, cause my acounnt is linked on origin, I tryed toi call swtor support bt for some reason i cant call on my cellphone from where im. and how can i prove that a bought it. cause i already sent those screen shots. and a screen shot from my profile. what a need more to resolv this?
- proxos6665 years agoHero+
I will have a response for you in about 10 - 11 hrs when support are online next
edit - i will need the swtor username to do this though
edit - the issue will be that the linked ea/origin account is disabled and needs a password reset ( it is likely not this ea account though ) hence i need the swtor username
- 5 years ago@proxos666 My swtor username is Senhorbart