Q: Recovering a long lost account
First off, I played SW:TOR since the Beta. My old guild won an EA guild pre-order contest, and was the first guild to be invited to Dreamhack where we played the first ever guild PvP premade match o...
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You don't need your Security Key to reset your password, you just need access to the email address that is associated with your SWTOR account.
Just go to https://account.swtor.com/user/password/recover and enter your Display Name (not your email address). The Display Name is identical to your forum name, and then check your emails.
By the way, your SWTOR account is attached to your EA account so you can also just try to login e.g. at Origin with your email address and restore the password there. But for some older accounts (which you seem to have) this may not work.
And yes, if everything else fails, calling Customer Service is the last resort. They can restore the account for you, you just have to be patient and the waiting time is not too bad. For telephone numbers, see the bottom of http://www.swtor.com/support
@Raidell this doesn't work I have an older account and I have tried every method of getting it to work email ever comes I can however get an email saying what my display name is. but thats it
call swtor support when the lines open in an hr , once you verify as the account holder they can update the email on the account to one that can receive all the emails
Yeah, the number doesn't f-ing work. Just tried calling for account related issues and it just tells me to go to help.ea.com, where I originally got the f-ing number and doesn't f-ing have any other method of contact to resolve the issue I'm facing. EA is a f-ing joke. It's not even f-ing 00:00 UTC yet.
Can you tell I'm pissed because your suppot f-ing sucks? GOOD! Provide better f-ing support.
Numbers and hours open are below
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/m-p/4806237#M70793-
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
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