Re: Random color crystal missing (cartel market)
When you open a pack from the cartel market it goes into the cartel stash. You then have to claim the item from the cartel stash which can be done on any character. Press Shift + P when logged in to open the cartel stash then at the top click on the Item stash tab and it should be there.
You can then click the claim button to get the crystal in your inventory.
