Forum Discussion

Re: Unable to login

That's odd. Do you have trouble logging in on the SWTOR site as well or is it only the launcher? Also, do you have other SWTOR accounts that you can test to see if it is something unique to that account?

8 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I log in to SWTOR and I tried to install it on my laptop and there it works fine, only in the main PC it reports this message. Once I have signed up for the unsuccessful but I will not let it happen even if I download the latest update.
    (Sorry my English is not very good)

  • Do you use a firewall or virus protection on that computer? I wonder if the game is being blocked by another program and that is why it won't login.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I tried to disable both firewall and antivirus, and yet it still works ☹️
    I checked antivirus and swtor in authorized applications as well as in firewall.

  • I can't think of what else could cause this problem. Perhaps a more knowledgeable player such as @Belgorad or an EA community Manager such as @EA_Kat will know what to try next. I'm sorry I couldn't help you more.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Ok, I'll try to write them. Thank you for trying 🙂

  • EA_Kat's avatar
    EA_Kat
    Icon for EA Staff rankEA Staff
    9 years ago

    This sounds like a weird error indeed @Lotros1; especially if it's working on your Laptop and not your normal PC.

    That normally means that something in your PC system is blocking it or is not set up correctly. Did it work before for you or is it the first time you are installing Swtor on that system? Have you checked your network settings on your PC?

    If so, can you also try to do a clean boot with network settings on to see if it works after that?

    ~Kat

  • Anonymous's avatar
    Anonymous
    9 years ago

    Previously on this PC it was no problem until it began to do so. I tried provest clean boot but it still reports. Wherever I went, I set the permissions and permissions on the administrator, but it was still nothing ☹️
    I tried to shut down antivirus completely and it did not even work.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Looks like I can not help anyone. But thank you for your effort, I'm probably not bothered to continue playing: D. I'm uninstalling the game and I cancel the subscription and maybe in the future, if the PC wins, I will return to play. Thanks again and wish a nice day.

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