Forum Discussion

4 years ago

Solved

Steam subscription no longer recognised after renewal

Hi all, I've had a recurring subscription for SWTOR through Steam for nearly a year now, but for some reason, at the most recent renewal at the end of last month, it's no longer recognising my time ...

proxos666
4 years ago
@der_ubernerd

Swtor support should be sending you some instructions shortly, keep an eye on the swtor email , nearly 1 am here so i am going to sleep can check further tomorrow if need be.

proxos666

Hero+

4 years ago

@der_ubernerd

Swtor username ? can check for the email

I would also cancel that recurring subscription just to be sure it doesn't continue to fail

der_ubernerd
4 years ago
SWTOR name: chief_giggles
Thanks for any help, @proxos666 🙂
- proxos666
  Hero+
  4 years ago
  @der_ubernerd
  
  was that email from the email on the swtor account , they cant see an email at this point
  - der_ubernerd
    4 years ago
    @proxos666 , yeah, it was sent from the same email address that belongs to both my SWTOR, and Steam accounts.