Forum Discussion

guiguitrf's avatar
guiguitrf
2 years ago

subscription : An error has occurred while trying to process your request

Hello,  I tried buying a subscription, however my card, paypal and even EA wallet doesn't work. It says "An error has occurred while trying to process your request. Please, try again later. {0}" bu...
proxos666's avatar
proxos666
Hero+
2 years ago

@guiguitrf 

unfortunately you will need to call swtor support when the lines are open, the linked ea account has been disabled and had its data wiped due to inactivity

the email that was used on that wiped account has been used now on another EA account, so when you call swtor support have a new email to put on the linked ea account, that will restore purchasing on your swtor account 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

  • guiguitrf's avatar
    guiguitrf
    2 years ago

    thank you for your answer

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