Subscription thru Steam
Sub from steam not coming thru. I purchase subscription thru steam but havent received sub status ingame. please someone guide me how to solve this issue
Forum Discussion
Those screenshots are too cropped to be valid , resend uncropped screenshots as shown in the sticky
edit: swtor have changed tools recently, so can search for the swtor email manually, so including the username helps
and yes that is your swtor email my bad 🙂
@proxos666 ok done, i've resent the email for validation. thank you
email is in the queue for an agent, just need to wait for their reply now , soon ™
- @proxos666 thank you for your assistance, any idea ETA of the queue?
Not really hence the soon , was told in a bit but how long is a piece of string
- @proxos666 Sorry I need some help with this issue too. I've sent them an email, and while waiting for an answer I connected my EA Account with my steam account and nothing happened unfortunately. It's over 2 hours I've sent the email and still no reply. Can you help me please?
@Pitis89
Swtor account displayname ?Connecting the ea account to steam has nothing to do with swtor , be sure the swtor account is linked as per https://help.ea.com/en-tr/help/star-wars/star-wars-the-old-republic/swtor-on-steam/
Support have your email in the queue for an agent , there is no account issue , so if the screenshots are per the steam stcky then they will email you when the gametime has been added
if not done so yet , you will need to cancel any swtor subscription in your steam account to be sure it doesnt continue to fail, it can be repurchased on steam after the gametime ends
- @proxos666 Well I won't buy again from steam thats for sure. I just bought it cause I couldn't do it from the swtor website. Anyhow thank you for your time, I'll wait for an agent to check my email.
@Pitis89
its not really steams fault , not able to buy on swtor.com is a good indication of an account issueWhen an account is disabled for purchasing on swtor.com , no gametime can be added to that account not even by support or steam or codes until fixed
most only need a password reset on the linked ea account to fix purchasing for example
- @proxos666 The thing is that now today after buying the subscription from steam I am able to buy it from swtor website too.
- @proxos666 Anyway I have checked my account at swtor website and it's linked with my steam account but still i'm a preffered player.
- @proxos666 oh that's how it is done. So next time I'll buy it directly from the swtor website. Thanks mate!
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