SWTOR Cartel Coins not appearing in Cartel Coin Balance
I just purchased 2400 cartel coins in Star Wars the Old Republic and I still haven't received them. Is there a reason for this?
Forum Discussion
5 Replies
Hey there! Did you buy them off of Amazon or off of the main site? If you bought them off of Amazon, you'll have to collect the code from the games and software library or from your email, and then redeem it here. If you bought it off of the website and you haven't received your cartel coins after a few minutes, I'd suggest calling support and working it out with them. I hope your issue gets resolved!
If you are a subscriber, CS has recommended for you to create an ingame ticket, otherwise send an email to support@swtor.com and detail the missing coins
feel free to provide this thread link too
The same thing happened to me. I bought 2400 cartel coins last night, and as of this morning I still have not received them. I put in a CS ticket last night after waiting an hour for the coins to be added, and have not gotten a response from them. I bought mine directly from the in-game shop, not Amazon.
Ticket response time is about 24 hours so shouldnt be far off responding
This just happened to me a few hours ago. I spent $9.99 for cartel coins and didn't get a confirmation, let alone a email about the transaction. I checked my ledger and it says I never made any purchases, yet I checked my card and it says I spent $9.99 on EA. Can someone help me?
