Swtor "there's a problem with your account, check your email for instructions"

If it was lifted by calling swtor support then it was not a TOS violation, swtor support are unable to lift or deal with TOS bans

Absoltuely, if you follow the directions that proxos666​ provided you can get in touch with SWTOR suport directly. As for what to ask for just be sure to be clear about your issue.

I understand, can I at least get pointed in the right direction of the support team for future reference?

That would be something that would need to be discussed with the Support team directly SpiritGaming501​ as it wouldn't be something we can do here on the forums for you.

I was able to reach out my suspension was lifted. It was too my knowledge a false chargeback issue. But I'd like to confirm if it was a billing issue or a conduct issue. If I can be told as such through email if possible? So that I can see about if that infraction can be cleaned off my record. It doesn't show in the violations tool ea has, just wanted to see what I was dealing with and why the suspension happened. I can forward the email chain with any proof plus the conversation with bioware disputes at their  email address.

Hey SpiritGaming501​ were you able to contact the SWTOR support team as was suggested by proxos666​  if so can you let us know if you're still having the same issue or if they were able to resolve this for you?